Privacy and Collecting Information

The collection of personal and sensitive information by Achieva is contingent upon your engagement with our organisation. This information is gathered from individuals we support, our employees, and online users, and its nature and scope may vary. Achieva strictly utilises personal information for the specific purposes for which it was provided.

We collect information to:

• Provide our services and facilitate our business activities

• Produce continual improvement reports which may involve contracted organisations

• Comply with legal obligations

• Facilitate ongoing fundraising and/or marketing activities where relevant

• Achieva may also collect non-personally identifiable information for the purpose of statistics and data analysis

Types of information collected by Achieva, which will depend on your kind of engagement with us, may incorporate:

• Contact details including name, address, and email

• Date of birth, gender, nationality, guardian details and next of kin

• Likes, interests, strengths & needs

• Health information and information related to your history

• Financial information such as credit card numbers or bank account details

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Method of Collecting Information

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Achieva may collect your personal and sensitive information which can occur through various channels, including telephone interviews, in-person interviews such as at meet & greets and/or via forms and questionnaires.

Your information and third parties

Achieva strictly refrains from sharing an individual’s information, unless one of the following conditions is met:

• The person has given explicit consent.

• The person can reasonably anticipate or has been informed that we may share their information.

• Sharing is mandated or authorised by law.

• We believe that disclosure is essential to prevent or mitigate a serious and immediate threat to someone’s life, health, or safety

• Other circumstances permitted by the Australian Privacy Principles (APPs), such as instances where we reasonably believe the disclosure is necessary for law enforcement purposes.

Accessing information that is collected about you

Should you seek access to the personal information that Being Mentors has on record for you, you can request this at any time. To initiate such request, kindly reach out to info@achievasupport.com.au